Webinar

Customer-Centric Supply Chain Webinar
With Martin Christopher
Emeritus Professor of Marketing and Logistics at Cranfield School of Management

Watch to the replay of the webinar in which Martin Christopher first announced the results of the Customer-Centric Supply Chain study.

Watch Now »

Resources

»
GXS Insights 1st Edition - Take a closer look inside SaaS 2.0 GXS Insights 2nd Edition - Navigating Cross Border Business Boundaries GXS Insights 3rd Edition - How to Increase ERP Success with B2B Integration

Enhancing Customer-Centric Supply Chains

With Martin Christopher, Emeritus Professor of Marketing and Logistics at Cranfield School of Management

Over 819 supply chain executives around the world were surveyed to gain an understanding of trends in customer-supplier relationships and supply chain technology. Listen to Martin Christopher share the key findings.

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Executive Dialogue Blogs

Customization of the Supply Chain—The Consumer Packaged Goods Perspective

Retailers and consumer product suppliers are increasingly customizing their approach to gain competitive advantage. Examples of unique product configurations include multi-packs (same item in bulk), variety packs (mix of flavors of same item) and club sizes (packaging of complementary, but different items). Responding to retailer needs, Consumer Packaged Goods (CPG) companies began to offer customized services such as specialized pallet configurations, vendor managed inventory and dedicated in-store support. Read More »

Are Car Manufacturers About to Take Build-to-Order Mainstream?

In the automotive market, build-to-order has been the preserve of the premium car manufacturers such as BMW, Audi and Mercedes. However due to the recent downturn in the economy the volume manufacturers such as Ford and GM are also having to think about introducing build-to-order inventory management systems. Read More »