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Customer-Centric Supply Chain Webinar
With Martin Christopher
Emeritus Professor of Marketing and Logistics at Cranfield School of Management

Watch to the replay of the webinar in which Martin Christopher first announced the results of the Customer-Centric Supply Chain study.

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Resources

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Authors

GXS Insights 1st Edition - Take a closer look inside SaaS 2.0 GXS Insights 2nd Edition - Navigating Cross Border Business Boundaries GXS Insights 3rd Edition - How to Increase ERP Success with B2B Integration

Steve Keifer

Steve Keifer is the Vice President of Industry and Product Marketing for GXS. He is a frequent presenter at supply chain industry tradeshows, including the European automotive conference, Odette; the European electronics industry association, EDIFICE and the U.S. CFO Rising conference. Steve is frequently quoted in trade and business publications, such as Supply and Demand Chain Executive, Global Logistics and Supply Chain Strategies, The Houston Chronicle and The Miami Herald. Steve has been recognized by the Electronics Industry Data Exchange (EIDX) with a Best Practices Award and was named a “Pro to Know” by Supply and Demand Chain Executive.

Mark Morley

Mark Morley is an Industry Marketing Director at GXS. In this role he oversees the Automotive and Manufacturing industry sectors. He has 15 years of experience in the Product Lifecycle Management space which has allowed him to work closely with Automotive OEMs and Tier1 suppliers.

Ryan Kraudel

As Director of Product Management for GXS Managed Services, Ryan leads the team responsible for strategy, development and execution of GXS’s portfolio of B2B outsourcing services. As the company’s fastest growing product segment, GXS Managed Services are used by companies in nearly every vertical market and every continent around the world. Ryan has over 10 years experience in the B2B integration space and has been actively involved in several B2B e-commerce industry organizations and standards bodies, including the Electronics Industry Data Exchange (EIDX), EDIFICE (the European B2B Forum for the Electronics Industry) and the RosettaNet Champions Council.

Executive Dialogue Blogs

Customization of the Supply Chain—The Consumer Packaged Goods Perspective

Retailers and consumer product suppliers are increasingly customizing their approach to gain competitive advantage. Examples of unique product configurations include multi-packs (same item in bulk), variety packs (mix of flavors of same item) and club sizes (packaging of complementary, but different items). Responding to retailer needs, Consumer Packaged Goods (CPG) companies began to offer customized services such as specialized pallet configurations, vendor managed inventory and dedicated in-store support. Read More »

Are Car Manufacturers About to Take Build-to-Order Mainstream?

In the automotive market, build-to-order has been the preserve of the premium car manufacturers such as BMW, Audi and Mercedes. However due to the recent downturn in the economy the volume manufacturers such as Ford and GM are also having to think about introducing build-to-order inventory management systems. Read More »